Make sure your communication skills are really showcased here. Terrific answer! Throughout your application, you'll need to demonstrate the characteristics and traits they're looking for in a CBSA employee. Choose a handful of your strengths which align with the requirements of this job. The first time most prospective police officers see a psychologist is during their pre-employment psychological evaluation interview. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. I have only puffed a cigarette once and found it disgusting. This course touched on many subjects such as interview and investigation, psychology, criminology, and issues in diversity. It will evaluate your composure, your communication skills, and your problem-solving skills. It's important for an officer to be fit and in peak shape. Your answer will offer them insights into your approach to your work, as well as your work ethic. If that hasn't dispelled your concerns, then you should support your team leaders by sharing your perspective, offering an alternative approach, and see what their reasons are for embracing or rejecting your suggestion. (RESULT) As a result of my observation and honesty(tell the interviewer the positive result of your actions). Try to incorporate their keywords naturally where you can. You will also be scored on how well you interact with the actor, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. You would then present the action you took, why it was significant and how you came to deciding on this approach, and ultimately the result of your actions. Find additional company focused interview questions by practicing from one of our industry sets. Exhibit your ability to remain professional and composed, regardless of the situation. Officer trainee entrance exam (OTEE) 2. In an interview, you are your most influential advocate, so be prepared to advertise your merits with measured confidence and humility. Contact us here. I have a healthy lifestyle which includes working out, spending quality time with family, and praying. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Tax collectors and auditors used to work alongside border services workers inside . Too often that very suggestion may have already been tried and failed, inevitably replaced with the very policy you're suggesting replacing. Don't try to navigate this question without a thorough understanding of its nature. Interview 3. A company often goes through many growing pains before finding what works best procedurally. This allows for any transferable skills to shine through, especially where a background in law enforcement or border patrol isn't a prerequisite. Your interviewer is assessing if you're more social and team-oriented versus task-oriented and introverted. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in mentally demanding environments. We are expected to integrate the public sector and CBSA values into our decisions, actions, policies, processes, systems, and how we deal with others. I work with passengers, searching bags and people. Take notes on the relevant information which will guide you on how to respond and react. An agency such as the CBSA will perform a background check on any candidates they seriously consider advancing. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. "No. Consider sharing what actions you take to ensure professionalism is maintained at all times. Your annual salary will increase to $69,486 to $82,411 (FB-03). This will reflect that you are thorough in your approach and exemplify a strong work ethic. This question is intended to assess your leaderships skills, your sense of teamwork and how you inspire and motivate those on your team. "The values are respect, integrity, and professionalism. This is due to the CBSA frequently being in interaction with the public. Your answer is very confident! Since this is testing your responses, you'll want to practice. This is especially important when immersed in scenarios surrounding linguistic diversity. I've provided a starter example for you below. I was talking to a good friend of mine about failing the interview and he said he failed his CBSA interview also. Do you have any measurable actions that you could include for the interviewer? When informed of any allegation or evidence of employee misconduct or wrongdoing, CBSA will investigate to ensure that the reputation of its employees and the integrity of CBSA operations are protected. It goes on to say that respect 'is fundamental to our relationship with the Canadian public and contributes to a safe and healthy work environment that promotes engagement, openness, and transparency. Ask questions and process out loud your reaction, response to the situation, and what actions you would take. Anything that can be attributed to your growth. Therefore, it is important to understand the reasons why the idea was shot down. 6) Social media: Social Media is becoming a big player in the recruitment process. Working for the Canada Border Services Agency can be strenuous. It illustrates a conviction to learn, grow, and develop that recruiters are usually on the hunt for. So the goal here is to make efforts to work well with this person and to adapt your communication style to theirs for the sake of the functionality of the team. Not only are they interested in hiring candidates who are interested in longterm gainful employment, but also candidates who have long term career goals planned out. This is in the best interest of the team and their efforts. I genuinely look forward to it.". You are already skilled linguistically, and Urdu and Punjabi will be highly beneficial as a CBSA agent. "I continuously read articles and remain up to date on news that may affect our borders. Your aim is to convey an understanding of what it takes to perform well in your role and the environment. At the NEXUS interview appointment, you will be asked a series of questions relating to the information you provided you on your application. If you've never involved yourself with illegal substances, state that with conviction, and that any associated behavior is against your values, morals, and nature. The hiring authorities at Canada Border Services Agency would like a detailed breakdown of your training and any other educational experiences related to your career, especially those which are transferable to customs, border control, security, or law enforcement. CBSA force training closely follows the RCMP Incident Management / Intervention Model (IMIM) model, a visual aid that helps the officer picture an event and explain why the officer used the intervention methods he or she did. Hence, these were not hard decisions to make.". I do recommend becoming a touch more specific. Failing a technical interview categorically does not mean you're a bad engineer. If you can't identify what sets you apart, ask others. I like that you make a connection between the expectations of the CBSA and that of the military. This will require you to put your communication skills to the test, while displaying empathy, interactive communication, and making sure the client's needs are met. Examples of defensive responses where the spin only draws more attention to the failure: "It didn't set us back that much, but many people overreacted.". The details you provide around your coursework is a nice touch. Psychological assessment7. ), be upfront about them. Even PRs have no chance of being selected. Go into a private space with a mirror, look yourself in the eye, and say some self-affirmations to yourself. There are some situations where it would be deemed prudent to approach the at fault co-worker first. They gave me 20 min to write down my answer, and then 20 min to answer them about the question. Take this opportunity to boast about your merits and talents. Provide an answer that offers some personal insight, revealing your motivation, and how it aligns with their mission and core values. That is what I aspire to be should I be given an opportunity with the CBSA". and I think it will help you create a more in-depth and memorable response. Provide insights into your thought processes. For that reason, I will do everything to ensure that I act in integrity and abide by the CBSA ethos on and off duty.'. CBSA applicants (depending on the role for which you are applying) must pass strictly enforced medical testing. I'm not one to conform just because everyone else is.". Speak confidently, making relaxed eye contact, while posturing yourself with positive, engaging, and confident body language. I work very hard to be a calm and reasonable person. Physical evaluation 5. Are you the type to unquestioningly respect the chain of command? Share the breadth of your knowledge, in summary, while communicating clearly. Most of the CBSA's role-play questions will focus on your interpersonal skills and conflict management skills. The key here is to determine whose personality is getting in the way of every member of the team getting along. Don't just read through the materials they provide you and assume you are ready. If the actor grows increasingly agitated, it will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Second language evaluation 6. Either way, ask as many clarifying questions as you can to ensure you are in full understanding of the expectations. The U.S. Customs and Border Protection (CBP) and the Canada Border Services Agency (CBSA) have been able to accelerate approval for over 80 per cent of renewing applicants, while also extending . Install on multiple computers for self-paced, at-your-convenience training. Read our Terms of Use for more information. (UTE), said in an interview. The AMAN IELTS App gives you fast, limitless access to all of the resources you need to study for your exam - anytime and wherever you choose. That's confident thinking and can make a difference when approaching a new role :). They take on major tasks and are regarded as professionals which is something I aspire to. These types of interviews are intimidating at best but also can be hard to prepare for. It will inform them on how comfortable you are with stepping outside of your comfort zone by handling the situation yourself, or whether you would bring the matter to your supervisor rather than handling the situation on your own. Make sure to communicate your answer as clearly and concisely as possible. You will also be scored on how well you interact with the actors, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. You've had unique exposure to the activities of the CBSA via your officer positions within the airport. This approach shows the interviewer that it will not be a major challenge for you to abide by the conduct expectations. Detail what sets you apart. If you have had illicit participation in the past, be ready to disclose it for the sake of pure transparency. Brussels failed on Russia sanctions, Hungary's foreign minister says. "I believe in behaving correctly in terms of honesty and integrity even when no one is looking, such as bribery, personal gain, lying, etc. Obviously, this would be a serious situation that would require swift action and discretion. Additionally, it is worth examining why you believed strongly in your recommendation.So, what fueled your strong belief of this idea, and what were the reasons for it being shot down? Unfortunately, I was unsuccessful with the MMPI-2/Stress Test. 43% of hiring managers have stated that when they have researched candidates on social media they have found material which has caused them to reject them. Your interviewer will listen to your example and study how you responded to and handled the situation, and what you learned from it. Ask clarifying questions. Depending on the policies in place, you'll likely need to start an incident report where you'll gather all the client's information. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. Lastly, depending on how you evaluate a job well done, they'll gain an understanding of your standard and what success looks like to you. I checked with my school international advisor and it is real. When receiving a disclosure of wrongdoing under the PSDA, managers must immediately report to the CBSA Senior Officer for Internal Disclosure, any activity, statement, or documentation that comes to their attention that may involve or constitute wrongdoing and/or improper (or criminal) activity. ", This is important, for sure! The distinction is that behavioral questions focus on how you handled yourself in the past, and your previous behavior is used as a predictor of how you'll perform in the future. Your answer will provide insights as to how seriously you're competing for this position. Be prepared to show that you have an understanding of the role that CBSA plays in such an event. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! Do some fast physical exercises. I enjoyed the environment and getting to interact with people from all over the world. Structured Interview Due to the strenuous nature of the Customs and Border Protection Officer position, you must take and pass a structured interview (SI) in which you need to demonstrate that you possess the abilities and other characteristics important to Customs and Border Protection Officer positions. However, I would be more than happy to join CBSA in any of the three divisions.". Making decisions under pressure are challenging and can lead to task paralysis. Research their code of conduct in preparation for your CBSA interview. ", "n a democratic country like Canada, people of all races, religions, sexual orientations, and genders should be treated equally, and that's how I plan to support those efforts, never being biased in my decision-making and treating everyone with fairness.". It will test how consistent you are in your responses, your approach, and your overall handling of the situation.It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. As with any behavioral question, it is framed in a way that asks you 'about a time' when you faced a situation in the past. It will assess your problem-solving skills and your ability to discern facts from opinions or misunderstandings. Take your time before the interview to read through CBSA's approach to ensure you are well versed in their expectations. Perhaps you didn't make enough eye contact, or maybe you couldn't think . I was determined to start my career off on the right foot, which is through complete honesty. "I trained myself physically by changing my exercise regimen to include more functional movements, rather than simply lift weights. Coming across bodies is certainly a unique benchmark - the interviewer may have some follow up questions there, so it may be an appropriate time to tell a brief story around that situation when you are in your interview. The aim of the psychological assessments is to ensure that you . It will also serve as an indicator of your EQ and your interpersonal skill level. These include dealing with difficult situations, decisiveness, effective interactive communication, sound judgment, personal integrity, and strong values and ethics. As a leader, you are often required to make split decisions for the good of the team. It may clue them into what aspects of your job you view as challenging, andas well as your experience level. So, before making any suggestions for improvements, it is necessary to fact gather and explore its potential before approaching your supervisors with your suggestion. Discuss the methods with which you approach uncomfortable situations with. The knowledge I gained from taking those courses will benefit me in a career with CBSA because I already have prior knowledge that will be beneficial to your agency.". Record your voice and listen for tone, speech-crutches, slang and choice of words. The police psychological exam is a screening designed to evaluate whether you can handle the stress that accompanies a career in law enforcement. For Situational questions, the recommended approach is to apply the ARC method. Walk your interviewer through the steps you'd take to de-escalate the situation. 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