Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. This makes me want to look (and book) elsewhere. Meanwhile, I received an email from Holland America promoting their latest deal. Costa Rica In order to transfer booking, your agent can help you complete the transfer form and send it to Disney Cruise Line. Thank you. What if one person ends up not being able to sail? So many questions arise when trying to get to the ship, and often we hear questions from our guests like: Do local taxi drivers speak English? How do we find you after baggage claim? LauraS Ron, We need to cancel our Pre-Cruise Airport transfer. Now I am looking at booking another cruise and I see that Holland America has the cabin I want as available, they also have the platinum insurance I want, BUT the TA has a lower pp price plus OBC. 0
Started June 21, 2021, By Thanks and regards. We look forward to getting you safely to and from your Holland America Line cruise! Good afternoon. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Meanwhile, I received an email from Holland America promoting their latest deal. Book by December 30, 2022 Holland America - Worry Free Promise. If you do have OBC from an onboard credit with HAL, does the OBC transfer to the TA? My TA sent me the form and I emailed it to HAL. If a booking has an Air2Sea ticket and/or the transfer request involves a change in currency we cannot accommodate a transfer. Make Sure Your Voice Is Heard! Our transportation is dependable and safe. And the TA may be able to add perks that would come from their commission as additional incentives. For my family this is too much and not always the quality was great. Got it. Layout finalization. Monday Friday 5:00am to 7:00pm Pacific
Would transferring my booking cause my HAL cruise consultant to lose credit of commission? The couple of times years ago that we did book specific future cruises while on the ship, the FCC did ask us (after they did all the work) if we wanted to transfer the booking to our TA -- she had noticed that we use a specific agent. I am planning to cruise panama canal from fort Lauderdale I am flying in a day early and leaving a day late.. the transfer fees are only for airport pick up only on cruise day.. and return fee as well??? For example, right now I don't have any but my husband does. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. By And, while doing it, he got us some HAL OBC that we did not have from HAL before. You guys all know so much..You'all rock! Have Us Contact You General Reservation Assistance Making a Group Reservation Ship Services Full-ship Charters & Incentive Groups Shore Excursions EMERGENCY Contact Mariner Society Accessible Cruising Media Relations We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. Airport transfers also are available for purchase between the Amsterdam Schiphol Airport to/from the ports of Rotterdam and IJmuiden in the Netherlands; Miami International Airport to/from Port Everglades in Fort Lauderdale, Florida; Seattle-Tacoma International Airport to/from the port of Vancouver; and from Ted Stevens Anchorage International Airport to/from the port of Seward, Alaska. You don't, but I have for 25+ cruises with many, many lines going all over the world -- with the same TA. For help with reservations call 877-932-4259 or 206-286-3900 (help is available in English) Mon.-Fri 5 a.m.-7 p.m., Sat . You will be able to leave a comment after signing in, By We will be departing from Buenos Aires this coming Sunday 21st of February, arriving to Val Paraiso, Chile, on March 6th. When I log into his account he gets the lower pricing for one of our sailings but the OBC isn't there. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I don't think there would be any loss or penalty to the HAL rep in doing so as they are direct employees of HAL providing the booking support as a service from HAL to you. Budski54, July 15, 2018 in Ask a Cruise Question. Will it be marked in any special way? Started August 27, 2021, By Can you please provide this information; thank you. Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? I purchased pre-cruise and post-cruise transfers. If you live outside of the US, it may not be possible to transfer your reservation to a travel agency outside of your own country due to various promotion restrictions and currencies. By to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Hello. However, in both instances, I transferred to the large warehouse TA, I was advised that their final payment was two weeks PRIOR to HAL's final payment date. Just note that you will not be able to discuss this booking with your PCC and can only go through the TA. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. cheers, We are booked to catch your coach from SeaTac to Vancouver on May 6, 2018. Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then? Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. If you'd like to transfer your reservation to Costco Travel, please follow these steps: Complete and save the Holland America Line Reservation Transfer Request Form You'll need to include the following information on the form: Travel Agency Phone Number: For US reservations: 425-657-1900 For Canadian reservations: 613-221-2000 We originate in Seattle. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. And most cruise lines encourage transferring a booking to, or booking directly through a TA for the experience, support and service they can provide you as mentioned. Thank you. Can you please provide this information? Will the ship know to wait for me?. RCI Platinum Benefits | RCI.com But some travel agent companies will require a joining fee and/or fees for the mandatory training you'll need. CC Help Jenn That was HAL's policy the last I knew. HAL_Charters_&_Incentives@HollandAmerica.com. Airport Meet & Greet: We will have a representative waiting for your flight at the airport. Powered by Invision Community. You just have to fill out and sign a basic form that gives permission to HAL to transfer the booking to the TA. Never disappointed. As far as I know, it still is. What are storage options? You just have to remember that if you booked your own flights independently to either pre-register during Online Check-In and provide us your flight details or call reservations with your flight details in advance. Would transferring my booking cause my HAL cruise consultant to lose credit of commission? Can you use a HAL transfer if you are staying in port several days before/after cruise? Can't fault you for doing what you did, makes total sense. I have experience only with HAL PCCs and my experience has only been positive. And we help with your luggage, too! We will be heading home Montreal (YUL) airport at 5:28pm. We would like to spend some time in old Montreal without needing to carry our luggage. She has told me many times that she gets the credit she needs by making the initial booking. Where and when do we meet on day sailing for transfer and transportation to Seward? I left a voicemail with my cruise consultant, so I'll wait until I hear back from him on Monday. You may transfer your Holland America Cruise booking to Military Cruise Deals as long as you have not made the full payment. I saw the Melrose one as well. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Thanks Are there transfers from Holland America providing this service? Write us to know more. I'm sorry that I am unable to answer it. LauraS As a courtesy we always let her know when we'll be making the transfer. What should you do if youre looking to book our pre- or post-cruise transfers? But with RCI and Celebrity, as example, whatever you booked in terms of pricing and perks remains the same with the transfer to the travel agent. endstream
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If this happens again how do we reach someone who can help us ? I was given to understand that a motor coach would take us from the Seattle airport to the pier in Vancouver on the day of departure. Sadly our great PCC has left HAL, and now we're stuck with his replacement. Cruisers' Choice Awards! Cruisers' Choice Awards! Thank you all for your replies. Anyway, hope someone can help. Sometimes HAL assigns special Mariner pricing to certain sailings. san diego sue, August 22, 2022 in Holland America Line. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. hotel in downtown for the night of the 18 June. 19952023, The Independent Traveler, Inc. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. When I am looking for a HAL cruise, I go to their website and do a mock booking without entering my Mariners number. The difficulties of arranging transportation can seem daunting if youve never been to a port or you dont speak the local language. Some people have reported that they would lose the original perks when they transferred to another TA. Is the info published anywhere? Saturday & Sunday 6:00am to 5:00pm Pacific
You will be able to leave a comment after signing in, By If your booking meets the requirements others have stated, try their methods. You should be able to get a benefit worth at least 8% of your fare. What are your experiences of transferring a booking? I am assuming that you are transferring your booking from HAL. I am a debarking the Noordam in Seward at 4:30am. If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. You should also know that each and every time you contact the new TA, you will speak to a different person. So this is why we recommend that you relax and let Holland America Line handle the details. Carl, We are sailing from the port of Athens, could you please tell me how much your transfer from the airport to the port costs? They also gave me the telephone number for the new agency that HAL has on file so that HAL can verify the agency in their system before doing the transfer. We need to transfer from Seattle to Vancouver in order to get to the ship, but cant see if this was included in our booking or not. Will HAL allow it, has been 3 weeks since I booked. If a PCC had worked closely with me to arrange a booking I might feel inclined not to transfer but for the little assistance seemingly offered I cannot forgo 200 plus dollars of big store credit. If you would like to transfer your reservation . Yes. We emailed the TA, told him what we had booked and he took care of it the following week. Need to know if transfers are still included in the pre cruise hotel package as the HAL price is considerably more than what the hotel charges on line. You will be able to leave a comment after signing in, By We will board Nieuw Amsterdam at Vancouver, BC. If the original agency Powered by Invision Community. And everything is at your fingertips: delicious dining, exceptional entertainment, shore excursions, a state-of-the-art gym, relaxing spa, onboard classes and lectures, attentive crew members who cater to your every need and so much more. I was talking to my PCC a couple of weeks ago. What are the positives and negatives of transferring? CCTV camera. Holland America Line offers transfers to/from most major airports near the port city where the ship is docked. Thank you very much!!! Plus you can continue to refair your booking until final payment is due. Travel Advisors: Group space can be set up via Polar Online. MARINER ID OR EMAIL ADDRESS PASSWORD Show Forgot Password Remember me (Optional) Looking to purchase a gift for friends or family? how much is the transfer from FLL to port everglades and MIA to port everglades? I wish I had moved it before the sale endedthen no question. What do I do? Premium Machine with 7 inch HMI screen. Is there any disadvantage of switching a booking made online to a travel agent? I have been happy with the OBC and while a little frustrated with the service and found it worth it in the end. At 5:28pm, makes total sense from HAL consultant to lose credit of commission sense. Fee for transferring to another TA ( help is available in English ) Mon.-Fri 5 a.m.-7 p.m., Sat spend! On monday, Inc. hotel in downtown for the night of the 18 June some. Let her know when we 'll be making the initial booking the page in order to enable features... Near the port city where the holland america transfer booking to travel agent know to wait for me? if that TA will charge a. You can continue to refair your booking from HAL for your flight at the games, I received an from... Is docked will be able to leave a comment after signing in, By Thanks and regards,. Booking, your agent can help us you did, makes total sense Mariner ID email. 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